“From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech” with Professor Payal Arora

From Pessimism to Promise on Bridging the Gaps A Portal for Curious Minds

The news about emerging technologies often sounds alarming as well as discouraging. Headlines talk about how algorithms control and oppress people. There are fears that AI could harm democracy, damage our social connections, or even cause human extinction. While these fears come from real concerns, it’s also important to recognize the good that technology offers. For young people, tech can provide a unique space for self-growth. In her book “From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech”, award-winning author professor Payal Arora shares a different perspective, especially outside the Western world, where most young people live. In these places, there’s a wave of optimism about technology, especially among marginalized groups. These users see hope in the possibilities that new tech brings. In this episode of Bridging the Gaps, I speak with professor Payal Arora.

Payal Arora is a digital anthropologist, consultant, TEDx speaker, and the award-winning author. She is a Professor of Inclusive AI Cultures at Utrecht University and is the cofounder of FemLab, a feminist initiative focused on the future of work.

We begin by exploring how emerging technologies are transforming education in the Global South in positive ways. These changes are not just reshaping traditional systems but also offering new opportunities that bring hope to more people and foster greater inclusivity. Next, we emphasize the importance of context when evaluating and discussing these new technologies. A one-size-fits-all approach doesn’t work; instead, the impact of technology can vary greatly depending on cultural, social, and economic circumstances. Take the example of privacy—what privacy means and how it is valued can shift dramatically when considered in different contexts. In some communities, privacy concerns might revolve around data security, while in others, it may be more about social visibility or personal safety. This makes it essential to examine technologies through a local lens.

We also delve into the concept of the Global South, both as a geographical term and as a mindset. While the Global South refers to countries typically in Latin America, Africa, Asia, and parts of the Middle East, it is also much more than just a place on the map. It represents a way of thinking and living, shaped by shared histories of colonialism, economic challenges, and rapid adaptation to global forces. It is a concept rich with multiple contexts, where resilience and innovation are key themes.

Finally, we explore the sense of hope and optimism that emerging technologies bring to the Global South. In these regions, technology is often seen not as a threat but as a tool for empowerment. People are embracing digital advancements with excitement, seeing them as opportunities to overcome obstacles and build a better future. This contagious optimism is fueled by the ability to leapfrog over outdated systems, creating new paths for social progress, economic growth, and personal empowerment.

Complement this discussion with “Kendall Square and the Making of a Global Innovation Hub” with Robert Buderi And then listen to “The Good-Enough Life” with Dr Avram Alpert.

By |October 3rd, 2024|Future, Knowledge, Social Science, Technology|
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“Evolutionary Intelligence: How Technology Will Make Us Smarter” with Professor W. Russell Neuman

Evolutionary Intelligence book reviewed at Bridging the Gaps

Artificial intelligence (AI) has emerged as one of the most remarkable advancements of our time. It is a powerful evolving technology that has transformed the way we interact with machines and perceive the capabilities of computer systems. However, with this newfound power comes a natural apprehension. There is a noticeable fear surrounding the unintentional consequences and unintended implications of Artificial Intelligence. As this technology becomes increasingly integrated into our daily lives, the question is: how justified are our fears and just how tangible, and how real is the threat posed by this revolutionary technology? Perhaps, the underlying cause of these fears is our tendency to unjustifiably attribute human traits to the machines we may construct.

A compelling new perspective suggests that human intelligence will evolve alongside digital technology, leading to a transformative coevolution of human and artificial intelligence. This augmented intelligence will reshape our thinking and behaviour. In his recent book “Evolutionary Intelligence: How Technology Will Make Us Smarter” Professor W. Russell Neuman offers a remarkably optimistic perspective where computational intelligence not only addresses the well-known limitations of human judgement but also enhances decision-making capabilities and expands our capacity for action. In this episode of Bridging the Gaps, I speak with Professor W. Russell Neuman. We discuss how our future depends on our ability to computationally compensate for the limitations of the human cognitive system. We explore Neuman’s viewpoint that “if intelligence is the capacity to match means with ends, then augmented intelligence can offer the ability to adapt to changing environments as we face the ultimate challenge of long-term survival”. Professor Neuman’s distinctive approach to explain complex concepts through narratives and anecdotes adds an engaging layer of interest to this discussion. This highly informative discussion makes a powerful argument for the continued coexistence of humans and their machines.

W. Russell Neuman is Professor of Media Technology at New York University. He is a specialist in new media and digital education. He is a founding faculty of the MIT Media Lab. He served as a Senior Policy Analyst in the White House Office of Science and Technology Policy, working in the areas of information technology, broadband policy, and technologies for border security.

Complement this discussion with Reclaiming Human Intelligence and “How to Stay Smart in a Smart World” with Prof. Gerd Gigerenzer and then listen to “Working with AI: Real Stories of Human-Machine Collaboration” with Professor Thomas Davenport and Professor Steven Miller.

By |March 31st, 2024|Artificial Intelligence, Computer Science, Future, Information, Knowledge, Podcasts, Technology|
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“Design for a Better World: Meaningful, Sustainable, Humanity Centered” with Professor Don Norman

Design For A Better World reviewed at Bridging the Gaps

Has human behaviour pushed our world to the edge, especially the mistaken belief that the earth’s resources are infinite? And can a shift in human behaviour rescue us? The challenges we face, from collapsing social structures to the climate crisis, have been centuries in the making. It is immensely critical that we take immediate and decisive actions; we must transform ourselves to improve our circumstances. In his new book “Design for a Better World: Meaningful, Sustainable, Humanity Centered” Don Norman offers an insightful analysis of our missteps and provides a clear remedy for making things better. The book suggests that the pivotal factor for change lies in human behaviour. The book explores this through three main themes: meaning, sustainability, and humanity-centeredness. In this episode of Bridging the Gaps, I speak with professor Don Norman. We dig deep on these three themes and explore the ideas that a meaningful quality of life, rather than mere monetary gain, restructuring our lifestyles to enhance environmental protection, and adopting an inclusive approach that encompasses all of humanity, can empower us to address the challenges confronting us.

Don Norman is Distinguished Professor Emeritus of Cognitive Science and Psychology and founding director of the Design Lab at the University of California, San Diego. Business Week has named Norman one of the world’s most influential designers. He was an Apple Vice President, has been an advisor and board member for numerous companies, and has three honorary degrees. His numerous books have been translated into over 20 languages including “The Design of Everyday Things” and “Living with Complexity”.

We start off by examining the pervasive artificiality surrounding us. Misplaced and disjointed elements, such as non-native plants, high density concrete structures and other artefacts, contribute to environments saturated with artificial constructs. Furthermore, we delve into how our metrics of success are also influenced by this artificiality. We measure our success by using metrics that don’t encompass what really matters. This artificiality has consequently led to an unsustainable sociotechnical system. We touch upon the ramifications of distorted capitalism before delving deeply into the central themes of the book: meaning, sustainability, and humanity-centeredness. Exploring the human quest for significance, we discuss why a sense of meaning is essential for every aspect of our existence. Addressing sustainability, we discuss how to rectify the harm inflicted upon the ecosystem. Finally, we discuss a humanity-centered approach to crafting artefacts and lifestyles that offers a pathway to rectify our current predicament. This discussion has been both enlightening and invigorating.

Complement this discussion with “Philosophy of Technology” with Professor Peter-Paul Verbeek.
And then listen to “The Good-Enough Life” with Dr Avram Alpert.

By |March 6th, 2024|Future, Sustainability, Technology|
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