The metaverse is no longer a distant concept. It is unfolding now, driven by advances in artificial intelligence, big data, and immersive digital technologies. As it reshapes how we work, interact, and create value, it presents significant opportunities alongside growing competitive pressures. In the book “Building a Thriving Future: Navigating the Metaverse and Multiverse” Harvard researcher and AI strategist Dr. Paola Cecchi-Dimeglio provides the first strategy-focused guide designed for business leaders, policymakers, and decision-makers navigating this transformation. The book emphasizes that the metaverse is not simply about virtual environments. It represents a broader transformation of business, governance, and global markets. Organizations that combine AI, behavioral insights, and digital strategy will be the ones that define the future. In this episode of Bridging the Gaps I speak with Dr. Paola Cecchi-Dimeglio.

Dr Paola Cecchi-Dimeglio is an expert on AI and Big Data, Behavioral Science and Future of work. She holds dual appointments at Harvard Law School and the Kennedy School of Government, where she chairs the Executive Leadership Research Initiative for Women and Minority Attorneys (ELRIWMA). She is also a vice chair for the Global Initiative on Virtual Worlds and AI and leads Sustainability for AI, Big Data, and Metaverse regulation at the UN’s International Telecommunication Union. She is the CEO of People Culture Data Consulting Group.

We begin by acknowledging that virtual worlds are not a new concept. What is new, however, is the rapid advancement of hardware, big data, and AI, which is making the metaverse far more powerful and practical. We then examine why the metaverse should be understood as a critical development for business and organizational strategy. It is not just a technological trend, but a structural shift in how value is created and managed. We also explore how technologies such as blockchain can strengthen digital ownership and enable more secure, efficient trading within virtual environments. An important point we address is that, when developing business solutions for virtual worlds, organizations must give careful attention to diversity, inclusion, and equal access. Overall, the conversation offers a clear and insightful look at the strategic implications of the metaverse.

Complement this discussion with “From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech” with Professor Payal Arora and then listen to “The Line: AI and the Future of Personhood” with Professor James Boyle.